Home Healthcare Programmes Residential Care A Journey of Change Level 2: Growing Excellence in End-of-Life Care

Level 2: Growing Excellence in End-of-Life Care

Level 2 – Growing Excellence in End-of-Life Care will offer you:

  • two workshops on Developing a Vision for End-of-Life Care and Facilitating a Compassionate End-of-Life Care (CEOL) Review after Death
  • a range of educational supports to development of end-of-life care
  • a range of practical resources and information materials


1. Two workshops*

  • Developing a Vision for End-of-Life Care

This workshop is based in a person-centred ethos of care, and explores a number of tools that can support person-centred communication around end-of-life care. It also allows participants to explore their own attitudes towards death and dying from a personal, societal and organisational level, and begins to introduce tools and techniques for reviewing the end-of-life care practices in your residential care centre.


  • Facilitating a Compassionate End-of-Life Care (CEOL) Review after Death

In this workshop staff will have an opportunity to retrospectively review the death of the last person who died in their care.  This workshop will assist the group to identify areas where good practice was present, any areas where change is needed, and will offer staff the time and space to reflect on the domains of good end-of-life care in a supportive and learning environment. This workshop will provide staff with the facilitation skills to conduct a CEOL (Compassionate End-of-Life Care) review after the death of each resident.


* Workshops are available either off site or on site in your residential care centre (subject to location).   Where workshops are delivered on site a minimum of 6 staff must attend and for off- site workshop 3 to 6 places are available to each residential care centre in attendance. 

2. Educational Supports

  • What Matters to Me – reduced group rates

This one-day highly-interactive education workshops are delivered on-site for groups of 15 staff members.  Level 2 members can avail of these workshops at a discount of 20%

  • Phone and email support from the Journey of Change project team
  • Guidance on accessing the resources and education most appropriate for meeting identified end-of-life care needs

3. On-line Support including:

  • Regular e-bulletins on best practice in end of life care
  • 4 webinars  on topics relating to end-of-life care in residential centres

– Communication at End of Life – September 2015

– Ethical Decision Making – November 2015

– Topic to be Confirmed – April 2016

– Topic to be Confirmed – September 2016

4. The End-of-Life Toolkit for Staff Working in Residential Care Centres for Older People

  • This includes information and guidance on key aspects of end-of-life care, including:

– Policies and guidelines

– Care planning and advance care planning

– Communication

– Supporting residents on admission

– Recognising & caring for a person who is dying

– Dementia & end-of-life care

– Supporting families

– Care after death

– Supporting staff

5. End-of-Life Care Resource Pack including:

  • Dementia palliative care guidance documents
  • dementia fact sheets for carers on late stage loss and grief
  • An end-of-life spiral symbol suitable for hanging on a door or wall
  • DVD reflecting importance of end-of-life in residential care centres
  • An end-of-life care poster
  • Bereavement leaflets

6. The Irish Hospice Foundations Dementia Palliative Care Seminars 

  • One free and discounted spaces

These one-day conferences each include an afternoon workshop specifically on dementia end-of-life care in residential settings.

– November 2015

– March 2016

– October 2016

7. Certificate of Recognition recognising your centre’s commitment to continuous quality improvement in end-of-life care.

The certificate is contingent on having carried out at least one CEOL review within 6 months of the  CEOL review workshop.


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